Cancellation Policy

The following change and cancellation fees apply to the total experience cost: 50% on the day before the experience 100% on the day of the experience Please contact us for any reservation cancellations or changes. No refunds will be issued for same-day cancellations or no-shows. ・About the Lunch Box Option Plan All adults must be included in the reservation. Orders must be placed at least 7 days in advance. The experience cancellation policy applies, and the following option change/cancellation fees will be charged per person: 7 days prior to the day of the experience: 100% (¥4,000 tax-excluded/ per person) *Important Notes No smoking inside the facility.